Frequently Asked
Questions

Garage Door Repair in Des Moines

Frequently Asked Questions

We accept cash, checks and credit cards. For credit cards specifically, we accept MasterCard, Visa, Discover, or American Express.

Our Color Chart and Instructions will provide you with the paint formulas that match your new garage door.

All information on the operator options available to you can be found in our Garage Door Opener section.

The majority of operators don’t come with a reset button, actually. With that being said, unplugging the unit, waiting 60 seconds, and plugging it back in does work occasionally. This process allows the internal computer chip to re-cycle itself.

Every torsion spring replacements is covered by one-year labor warranty that starts on the date of your service. Our warranties cover defects in material or workmanship, and the spring itself has a four year warranty. All-in-all, your warranty lasts a total of five years.

Starting on the date of your service, extension spring warranty is covered by one year of labor and one year on the spring itself.

Starting on the date of your service, any garage door part or accessory we’ve replaced is covered for 90 days. Labor is covered for 30 days.

There will be detailed instructions on resetting your code included with your keypad. Please call our Service Department if your keypad isn’t pictured in the instructions.